Shipping policy
Last updated: October 11, 2026
Thanks for shopping with Diesel Tee Print. Every tee we sell is printed on demand, made just for you after you place your order. This policy explains how long that takes and how your order gets to you.
1. Processing & production time
- Orders are printed after checkout. Production usually takes 2–4 business days (Monday–Friday, excluding US holidays).
- During peak seasons (Black Friday, Christmas, Father's Day) production may take a few extra days.
- You can cancel or change your order (size, color, address, personalization) within 2 hours of placing it. After that, your item may already be in production and changes can no longer be guaranteed.
2. Shipping time
| Destination | Production | Transit | Typical total |
|---|---|---|---|
| United States | 2–4 business days | 3–5 business days | 5–8 business days |
| International | 2–4 business days | 7–21 business days | 10–25 business days |
Delivery times are estimates, not guarantees. Carrier delays, weather and customs can add time.
3. Shipping rates
- Free standard shipping on US orders of $100 or more.
- For all other orders, shipping is calculated at checkout based on the destination and the number of items.
- If you order several items, they may be printed and shipped in separate packages. You only pay the shipping shown at checkout.
4. Order tracking
As soon as your order ships, you'll receive a shipping confirmation with a tracking number. Tracking can take 24–48 hours to show updates after the label is created.
5. Customs, duties & taxes
International orders may be charged import duties or taxes by the destination country. These charges are set by local customs, are not included in our prices or shipping fees, and are the responsibility of the customer.
6. Address accuracy
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us because of an address error, we can reship it once the customer covers the new shipping cost.
7. Lost, stolen or damaged packages
- If tracking shows no movement for 10 business days (US) or 20 business days (international), contact us and we'll open a claim with the carrier.
- If your package arrives damaged, contact us within 30 days of delivery with a photo of the item and packaging. We'll send a free replacement or refund you.
- If tracking shows "delivered" but you can't find your package, please check with neighbors and your local post office first, then contact us within 7 days.
8. Questions
Need help with an order? Reach us through our Contact page. Please include your order number so we can help you faster.
For returns, replacements and refunds, see our Refund Policy.